FAQs

Who can use GITTEL’S skincare products?

GITTEL’S skincare products can be used by all demographics, specifically people with darker skin tones. That includes people of African, multi-racial, Asian, Hispanic and/or Latino, Pacific Islander and Native American heritage.

Are your products safe for long term use? Do they contain any harmful substances like hydroquinone or mercury?

GITTEL’S Skincare Line does not contain any hydroquinone, mercury or steroids.

Will GITTEL’S Skincare Products cause any skin irritation or other side effects?

Everyone’s skin and body is unique. As a result, there is a very small chance that your skin may be allergic to the ingredients in our products. GITTEL’S Skincare ingredients are generally tolerated by most individuals; however, there are some skin types which may be extremely sensitive. Some individuals may experience a slight redness or stinging (from Alpha Hydroxy Acids), of the treated areas, in the first moments to few days, while their skin adjusts to the product. We recommend that all of our customers test for allergic reactions by applying a small amount on the neck or arm for 3 days (prior to using on the face, especially). If your skin is overly sensitive to any of the ingredients in our formula, we suggest you discontinue use.

Are there any serious side effects like cancer?

GITTEL’S Skincare Ingredients are not classified as carcinogens. As with most skin lightening products, your skin may become extra sensitive to the sun, during use. Heavy sun exposure or the use of tanning beds and/or sun lamps may increase the risk of skin cancer, especially in individuals with fair skin. We recommend the use of a sun block while treating your skin with any of our products.

How long does it take to see results?

 Initial improvement is often seen within 7-10days, with complete results after 2-3 months of regular use.  Results will vary depending on your body chemistry, skin type, skin condition, depth of pigmentation, and the amount of sun exposure you receive on a daily basis.

How many Shades lighter will I get?

Based on the fact that hyper-pigmented spots/areas are usually a couple of shades darker than the normal skin tone, you can expect to get at least 2-3 shades lighter beyond your natural skin tone range, as your blemishes fade away and your skin evens out. Also, the level of skin lightening results is directly proportional to how frequently you rebuild your skin, in between use of products.

 Are the results permanent? Does your skin revert to its original tone, if you stop use?

The fading of blemishes results are permanent. However, your skin will return to its natural tone, if you stop use.

 Does GITTEL’S Skincare Products work on all kinds of Hyper-pigmentation?

Hyperpigmentation can occur on many different layers of the skin. Though, typically epidermal, hyperpigmentation can occasionally be dermal. Dermal pigmentation occurs underneath the skin whereas epidermal is actually on the skin. In the case of dermal pigmentation, topical creams cannot penetrate below the epidermis to alleviate the problem. Normally, the melanocytes are located in the basal layer of the epidermis and an increase in number or activity will cause epidermal hyperpigmentation. However, formed melanin may be transferred to the dermis or, in some cases, dermal melanocytes are present. Topical creams are generally only effective on epidermal hyperpigmentation. To determine what kind of pigmentation exists in your skin, we recommend consulting with a qualified dermatologist.

Do I have to continue using GITTEL’S Skincare products after I achieve my desired results?

Once you have achieved desired results, you may discontinue using the products, reduce frequency or control, as you deem fit, to maintain the effects of the products.

How should GITTEL’S Skincare Creams/Lotions/gels be applied?

All of our products should be applied as an even layer over the affected area, avoiding sensitive, irritated or mucosal areas. Washing the skin before applying the product will greatly improve the effectiveness of the product. You should rub/massage the cream/gel/lotion into the skin in a circular motion, until it has absorbed entirely. Please, avoid washing the skin immediately after applying the product.

Should GITTEL’S Skincare Products be applied precisely on the dark spots or in the general areas of the affected skin?

Our product should be applied in the general areas of the affected skin. It does not need to be applied precisely on the spots/discolorations. For really dark pigmented spots, you can apply a second coat, using a q-tip. This ensures, even lightening of the skin.

Can GITTEL’S Skincare Products get rid of stretch marks?

That would be very nice, wouldn’t it? Unfortunately, our products do not get rid of stretch marks. However, our skin lightening products do help make them less visible or noticeable, by lightening the overall area.

Can GITTEL’S Skincare Products minimize the appearance of freckles, melasma, sun damage/blotches, acne scars, dark spots and liver spots?

Yes, GITTEL’S Skincare Products work very well on most types of hyper-pigmented areas, on the face and body.

How does GITTEL’S Skincare Products lighten the skin?

GITTEL’S Skincare Products work to lighten the overall complexion by reducing the appearance of skin discolorations. Over the course of a few months, treated skin will gradually become even and eventually be restored to its original luminous color and texture.

How low/high are the percentages of Active Ingredients?

The percentages of cocktail of active ingredients are within safety levels.

Does GITTEL’S Skincare work on Very dark, African  and/or ethnic skin tones?

Absolutely! Our products have been proven to work on all skin types, regardless of skin tone and ethnicity. However, Individuals with very dark skin tones may take longer (2-3 weeks) to see significant results.

Can your products be used by men and women?

Of Course! All of our products are suitable for both men and women. Women are not the only ones who should have beautiful even-toned skin; men should, too.

Can GITTEL’S Skincare Products be used by pregnant women and nursing mothers?

Women who are pregnant, plan to become pregnant or are nursing should wait to begin treatment with our products, until after pregnancy or when nursing has concluded. Though, all our ingredients are natural, we advise that you take precautions, just as you would with any other products. We pride ourselves in the safety of our consumers, first!

Can GITTEL’S Skincare Products be used to “whiten” the entire complexion?

Due to the history and/or Cultural heritage of ethnic minority groups, especially, there is a social stigma associated with skin lightening. However, no one should have to endure skin insecurities, arising from uneven skin tone.  We encourage celebrating your skin tones, as we believe that all skin colors are beautiful and discourage customers from using skin lighteners, for the sole purpose of ‘whitening’ the overall skin tone. Removing large amounts of your normal skin color through the use of any skin lightening products will decrease your skin’s natural defense against ultraviolet light, which can lead to excessive sun sensitivity and skin irritations, over time.

I have been getting pimples and/or peeling from using a product. Is this normal?

Some users may be extra sensitive to the ingredients in our products. This can cause minor blemishes and/or peeling in the first week of use. This is normal and does not signify any harmful side effects. You can reduce the number of applications for the first two weeks and allow your skin to adjust to the ingredients. You should not see any pimples after your skin completely adjusts to the formula. If peeling/acne becomes severe, you may have an allergic reaction to the product and should discontinue use.

Can I mix GITTEL’S Skincare creams/gels/lotions with other creams and/or products?

We do not recommend you directly mix our products with any other products. You may use additional moisturizers, toners and cleansing products in routine with our products. Please, test for skin irritation when using multiple products on the face and body.

Can I use GITTEL’S Skincare Products under my arms (i.e. armpits)?

Yes. We recommend that you use without deodorants, preferably at night, before retiring to bed.

How long does it take for GITTEL’S skincare products to expire?

The shelf life for all our products is 6 months, from the date of purchase. Our batches are freshly made, with shorter shelf lives.

Please, note that there may be variations in appearance or consistency of batches, from order to order, due to natural raw materials and also because we are constantly improving our formulas. However, this does not affect the performance of our products.

How should I store GITTEL’S Skincare products?

Refrigeration of our products is recommended for long term storage. For regular use, keep lid tightly closed and store in a dry cool place, away from light exposure.

Are your products tested on animals?

No. None of our products are tested on animals. Our products go under extensive testing on volunteer consumers, only.

Do you ship to countries outside of the United States?

Yes, we now ship, worldwide.

How do I order a product that is out of stock?

Please, check back in 2 weeks’ time and the product should be available to purchase.

Do you ship to PO Boxes and/or APO addresses?

No, we do not ship to PO Boxes and APO (Military) addresses.

Do you offer any free samples?

We are not  offering free samples, at the moment.

Do you offer discounts for large orders?

Please use our contact page to request a quote for large orders.